God bless the insurance company
Don't you just love the way the healthcare system works? And by healthcare system, I mainly mean insurance companies?
A few weeks ago, my wife went to the doctor, who recommended she have an MRI. It was scheduled for the next day, which was a Friday. Actually Friday night. Not that it has any bearing on the story. So she went that Friday night and had the test.
On the following Tuesday, we got a cheery letter from our health insurance company proudly letting us know that the insurance company was going to cover their part of the cost for the MRI. Gee, that's nice to know - four days after she had the test!
What if the letter had said they weren't going to cover it? Could we go back to the hospital and ask them to take it back? I don't think so. Those insurance people - always watching out for you!
But wait, the story doesn't end there!
As a result of the test, my wife needed surgery, which was scheduled for last Monday. Just an outpatient procedure, although I guess it is always serious if it is being done to you. Wanting to get everything over with and the problem relieved, we were glad that they could get her in so quickly. Especially since another doctor that was recommended to us couldn't see her until sometime in September! So the surgery went well, although since it didn't start until 4:30 that afternoon, we were there at the surgery center until 10:30 at night. And then a 45 minute drive home after that! Good thing I had planned on staying home the next day.
So that was Monday. And then on Wednesday, we got another cheery letter from the insurance company, once again letting us know that her surgery was covered. So now we don't have to go back to the doctor to ask him to put her back like she was, since we couldn't afford to pay for the whole thing without insurance!
Maybe I should give them the benefit of the doubt. Maybe they would have called immediately to say that we shouldn't have the test or the surgery ahead of time if they wouldn't cover it. And to them, maybe sending the letter was just a nice way to let us know that it was covered, something to keep in our records. But it all seems a little strange to me. Not the way things work in the world that I would like to live in.
So now, she's fine. And - she's covered by insurance!